How could education on diversity, equity and inclusion improve your business?

Builtin.com organized a list of “80+ Diversity in the Workplace Statistics You Should Know.” Here are a few of the highlights:

• 57% of employees say they believe their companies should improve diversity among the internal workforce.
• Nearly one fourth of employees shared they have experienced discrimination at their current place of work.
• 43% of companies with diverse boards noticed higher profits. Not only is it beneficial to have diverse employees and management, but companies with diverse boards also noticed significantly higher profits.
• Diverse companies enjoy 2.3 times higher cash flow per employee. One study found that over a three-year period, companies with a diverse set of employees notice a significant increase in cash flow, not just overall, but among individual contributors at the company.

What is Hospitality for All: A discussion on Diversity, Equity and Inclusion?   

The Culture of Customer Service:  Hospitality for All is a five-part online 30–45-minute training course.  Each training module provides practical solutions that each person can use in creating a more hospitable experience for guests. At the end of each lecture, participants will be asked to complete a short quiz.  A passing grade 80% or higher must be achieved on each quiz to receive a certificate of course completion.  Each participant will have six weeks to complete the course.  A dinner discussion with classmates and graduation will be at the end of the six weeks.  The class is available to the first 30 individuals who register on a first come, first-served basis.   The class is available in English, Spanish or Captioned.  If you are interested, please fill out the registration form below.

Who are the Hospitality for All instructors?